Customer Service Outsourcing

Tired of answering the same questions over and over again? Or perhaps, you know you just wouldn’t be able to handle irate clients? Or, maybe you are not just the type who would stick around explaining your product ad would rather go around working to have them sold? Then our Local Focus Customer Service Outsourcing would best fit your needs. Simply put, we would do the job of handling customers for you so that you can do what you do best for your business. Our team of professional customer service representatives would make sure to cover every call and question you get regarding your business. Trained to talk, explain and in being patient, you are assured that customer services would do nothing except boost your business’ reputation and increase productivity. We would answer queries and state accurate facts and figures to make your business as sellable as it is to increase your profits! Here at Local Focus, we would not mind answering for you!

 

Quick Request

Contact Information

Company Name
Your Name
Designation
Address
Country
Phone (required)
Fax
Email (required)
Website

Does your program require inbound calls, outbound calls, or both?
 Inbound Outbound Non voice Chat Will you provide list?

How many inbound or outbound calls do you estimate per month?

Inbound
Outbound

What is the anticipated length of the call (in minutes)?

Inbound minutes per call
Outbound minutes per call

What is the purpose of the call?
 Customer Service Tech support/ Help Desk Order Entry/Data Entry Transcription Chat Service Market Research /Survey Appointment Setting Lead Gen Sales Web Designing/SEO Other

Will call contact be with Businesses or Consumers?
 B2B B2C

When do you anticipate your program will begin and end?

Begin
End
 Ongoing Program

What product or service do you provide to your customers?

Details
Area Of Operation
Work Hours
Center Interested In

Pricing Model Discussed

 Per Hour Per Hour + Commission Pay per Performance Per Agent Per Order Per minute Other
Pricing

Please provide us with any additional comment you feel is important about your company
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